This Privacy Policy describes Our policies and procedures regarding the collection, use and disclosure of Your information when You use the Service.
We use Your Personal Data to provide and improve the Service. We collect, use and disclose Your information as described in this Privacy Policy and, where required by applicable law, only where We have a valid legal basis to do so, including Your consent where consent is required.
Interpretation and Definitions
Interpretation
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access Our Service or parts of Our Service.
- Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Company refers to Capstone Immigration Private Limited, 323 & 324, 3rd Floor, Broadway Empire, Near Akshar Pavilion, Priya Cinema Road, Gotri, T B Sanatorium, Vadodara, Gujarat, 391410.
- Cookies are small files placed on Your computer, mobile device or other device by a website, containing details of Your browsing history on that website.
- Country/State refers to Gujarat, India.
- Device means any device that can access the Service, such as a computer, mobile phone or digital tablet.
- Personal Data or Personal Information means any information that relates to an identified or identifiable individual.
- Service refers to the Website.
- Service Provider means any natural or legal person who processes data on behalf of the Company.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
- User means any individual who accesses or uses the Service.
- Website refers to Capstone Immigration Private Limited, accessible at capstoneimmigration.in .
- You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
Collecting and Using Your Personal Information
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You.
This may include:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code and City
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include Your Device's Internet Protocol address (IP address), browser type, browser version, pages visited, time and date of Your visit, time spent on pages, unique device identifiers and other diagnostic data.
When You access the Service through a mobile device, We may collect information including the type of mobile device, unique device ID, IP address, mobile operating system, mobile browser, unique device identifiers and other diagnostic data.
Tracking Technologies and Cookies
We use tracking technologies such as cookies to track activity and improve Our Service.
Cookies or Browser Cookies
A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or indicate when a Cookie is being sent. However, refusing Cookies may affect some parts of the Service.
Web Beacons
Certain sections of Our Service may contain small electronic files known as web beacons, clear gifs or pixel tags. These technologies may be used for website statistics and system monitoring.
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your device when You go offline, while Session Cookies are deleted when You close Your browser.
Where required by law, We use non-essential cookies only with Your consent. You may withdraw or change Your consent through Our cookie preferences tool, where available, or through Your browser/device settings.
Necessary / Essential Cookies
These Cookies are essential for providing services available through the Website and enabling certain features, including authentication and fraud prevention.
Cookies Policy / Notice Acceptance Cookies
These Cookies record whether users have accepted the use of cookies and their consent choices.
Functionality Cookies
These Cookies allow Us to remember choices You make while using the Website, such as language preferences and login information.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain Our Service, including monitoring usage.
- To manage Your Account and provide access to features available to registered users.
- For the performance of a contract, including services or agreements entered into through the Service.
- To contact You through email, telephone, SMS or other electronic communication regarding services, security updates and relevant information.
- To provide information about services and offers where permitted by applicable law and subject to applicable consent requirements.
- To manage Your requests and respond to inquiries submitted to Us.
- For business transfers, including mergers, acquisitions, restructuring or sale of assets.
- For other purposes, including data analysis, usage trends, promotional campaign effectiveness and improving Our services.
Sharing of Your Personal Data
We may share Your Personal Data in the following circumstances:
- With Service Providers: To monitor and analyze Service usage and provide related services.
- For business transfers: In connection with mergers, acquisitions, financing or sale of business assets.
- With Affiliates: Where applicable, subject to appropriate confidentiality and privacy obligations.
- With other users: If Our Service provides public areas where information may be visible to other users.
- With Your consent: For any other purpose where You have provided appropriate consent.
Text Messages Privacy Notice
You may have the option to receive text messages from Us. If You opt in, We may send updates, notifications and other communications related to Our services.
We may collect and store information related to text messaging, including Your phone number, date and method of consent, and message delivery information.
No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Phone numbers and consent records are not shared except with Service Providers that technically need the information to deliver messages.
Consent to receive text messages is not a condition of any purchase or use of Our Service.
SMS communications may include:
- Customer care and support
- Account notifications
- Delivery notifications and updates
- Authentication messages such as OTPs
- Security alerts
- Marketing and promotional communications
Reply STOP to opt out and HELP for support. Message and data rates may apply. Messaging frequency may vary.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as necessary for the purposes described in this Privacy Policy.
We may retain information where necessary to comply with legal obligations, resolve disputes and enforce legal agreements.
Account Information
- User accounts may be retained for the duration of the account relationship plus up to 24 months after account closure.
Customer Support Data
- Support tickets and correspondence may be retained for up to 24 months after ticket closure.
- Chat transcripts may be retained for up to 24 months for quality assurance and training purposes.
Usage Data
- Website analytics data may be retained for up to 24 months.
- Server logs may be retained for up to 24 months for security monitoring and troubleshooting.
We may retain Personal Data beyond these periods where required for legal obligations, legal claims, explicit user requests or technical limitations relating to backup systems.
When retention periods expire, We securely delete or anonymize Personal Data according to Our applicable procedures.
Transfer of Your Personal Data
Your information, including Personal Data, may be processed at the Company's operating offices and other locations where parties involved in processing are located.
This may mean that information is transferred to and maintained on computers located outside Your state, country or governmental jurisdiction where data protection laws may differ.
Where required by applicable law, We will ensure that international transfers of Personal Data are subject to appropriate safeguards.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting Personal Data that We have collected about You, subject to applicable law.
You may update, amend or delete Your information by signing in to Your Account, where available, or by contacting Us directly.
We may retain certain information where We have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. Where appropriate, We will provide notice before Your Personal Data becomes subject to a different Privacy Policy.
Law Enforcement
Under certain circumstances, the Company may disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.
Other Legal Requirements
The Company may disclose Your Personal Data in the good-faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing
- Protect the personal safety of Users or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us. However, no method of transmission over the Internet or method of electronic storage is completely secure.
While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children's and Minors' Privacy
The Service is not directed to, and We do not knowingly collect Personal Information from, anyone under the age of 16.
If You are a parent or guardian and believe that Your child has provided Us with Personal Information, please contact Us.
If We become aware that We have collected Personal Information from anyone under the age of 16, We will take reasonable steps to remove that information from Our systems.
Links to Other Websites
Our Service may contain links to websites that are not operated by Us.
If You click on a third-party link, You will be directed to that third party's website. We strongly advise You to review the Privacy Policy of every website You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of third-party websites or services.
Changes to This Privacy Policy
We may update Our Privacy Policy from time to time.
We will notify You of any changes by posting the new Privacy Policy on this page.
Where appropriate, We may notify You via email or through a prominent notice on Our Service before changes become effective.
We will also update the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.
Contact Us
If You have any questions about this Privacy Policy, You can contact Us:
Capstone Immigration Private Limited
Email: info@capstoneimmigration.in
Address:
323 & 324, 3rd Floor, Broadway Empire,
Near Akshar Pavilion, Priya Cinema Road,
Gotri, T B Sanatorium,
Vadodara, Gujarat – 391410, India
Website: capstoneimmigration.in